Privacy Policy

This privacy policy explains how the Graham Innes music website handles information when you visit the site or get in touch about a booking.

The site is intended to provide information about live acoustic music, public gigs, performance videos, and booking contact details.

If you use the booking form, you may choose to provide personal information such as your name, email address, phone number, event date, event location, and details about your event.

That information is used to respond to your inquiry, discuss availability, understand whether the event is a good fit, and manage booking-related communication.

Please do not send sensitive personal information through the booking form. It is meant for ordinary event inquiry details only.

This site uses Vercel Analytics and Vercel Speed Insights to understand basic site usage and performance. These tools may collect technical information such as page views, device or browser information, approximate location, and performance measurements.

This information helps improve the site and understand whether pages are working properly. It is not used to personally identify visitors.

A private PostgreSQL database is used to manage public gig listings and store booking inquiries submitted through the contact form.

When you send a booking inquiry, the details you provide are stored in that database so they can be reviewed and replied to. The hosted site uses Neon as its database service provider.

Neon may store or process information outside Canada, depending on its systems and service providers. By using the booking form, you understand that your inquiry details may be handled by this provider for the purpose of managing your inquiry.

The site links to third-party services such as YouTube, Instagram, Facebook, map links, and venue websites.

If you follow one of those links, your use of that service is governed by that service's own privacy policy and terms.

Booking inquiries and event details may be kept for as long as needed to respond to inquiries, manage bookings, maintain business records, or follow up on event-related communication.

If an inquiry does not lead to a booking, the details may still be kept for a reasonable period for reference, scheduling, and ordinary business administration.

Reasonable care is taken to protect booking-related information, but no internet-based system can be guaranteed to be completely secure.

You can choose not to provide personal information through the booking form.

If you have already contacted Graham and want to ask about the information you provided, correct it, or request that it be deleted, you can use the booking form to make that request. Some information may need to be kept where reasonably required for booking records, legal, tax, or business purposes.

For privacy questions or requests, use the booking form and mention that your message is about privacy.